Terms and Conditions
Welcome to Headboy Safaris Africa. By booking our services or using our website, you agree to the following terms and conditions, including our privacy policy, refund/cancellation policy, and data protection measures:
1. Privacy Policy:
- Information Collection: We collect personal information such as name, contact details, and payment information to process bookings and provide our services. This information is securely stored and used only for its intended purposes.
- Use of Information: Your information may be used for booking confirmations, communication, and improvement of our services. We do not share your information with third parties unless necessary for service delivery or required by law.
- Security: We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.
- Cookies: Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.
2. Refund and Cancellation Policy:
- Booking Confirmation: A booking is confirmed once payment is received. You may be required to pay a non-refundable deposit to secure your booking.
- Cancellation by Client: Cancellations must be made in writing. Depending on the timing of your cancellation, cancellation fees may apply. These fees will be communicated to you at the time of booking.
- Cancellation by Headboy Safaris Africa: We reserve the right to cancel a booking due to unforeseen circumstances. In such cases, you will receive a full refund or the option to reschedule your trip.
- Refunds: Refunds will be processed according to the cancellation policy and may take up to 30 days to be issued. Refund amounts will be determined based on the terms agreed upon at the time of booking.
3. Data Protection:
- Data Security: We maintain strict confidentiality and security of your personal data in accordance with applicable data protection laws.
- Data Use: Your personal data will only be used for the purposes specified in our privacy policy and in accordance with your consent.
- Data Access: You have the right to access, correct, or delete your personal data held by us. Please contact us for any inquiries regarding your data.
By using our services or booking through our website, you acknowledge and agree to abide by these terms and conditions, including our privacy policy, refund/cancellation policy, and data protection measures. If you have any questions or concerns, please contact us at:
Headboy Safaris Africa
Email: info@headboysafaris.com
Phone: +254 787 828 287
Thank you for choosing Headboy Safaris Africa. We are committed to providing you with a safe and enjoyable travel experience.